Hug Your Customers- By Jack Mitchell Hobbies/Crafts

Hug Your Customers- By Jack Mitchell Hobbies/CraftsHere is the 200,000 copy staple, praised by Warren Buffett as "a gem I wish everyone at Berkshire would follow [Jack Mitchell's] advice we would own the world." If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is to have customers; the only way to increase your profit is to attract more

and general managers

And they often neglect to revise the strategic portfolio to fit the demands of a dynamic environment

he's one of the most beloved figures in the game

Because leaders don't identify and invest in the full range of projects and programs required to align the organization with its strategy

on our deficiencies rather than our strengths

When the first wagons arrived at Williamsport

Throughout human history

with simple questions: Who am I

The feds had bought up 300 square miles of rural South Carolina so it would have plenty of buffer if anything went wrong

his twin sister

readers will get a taste of Kilrea's hardnosed coaching style

In Talking with My Mouth Full